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Genteel

The Painless Lancing Device for People with Diabetes

Authorized Genteel distributor of Kuwait

Who Are We

Smart Care is an unprecedented medical company in The Arabian Gulf region with a unique approach based on a scientific background that characterizes best solution within the medical community in the region

The Genteel Mission

To offer the most comfortable lancing experience required for blood testing by providing relief from discomfort and fear.

Integrity – Reliable, honest, loyal partner in business, communication and our communities
Quality – Exceptional standards for the products we produce, relationships we foster, and the environments we work, live and create in
Curiosity – Respect for the questions, knowledge and experience that drive our future

Experience a Painless Blood Draw in 3 steps

1. Place the Genteel lancing device on the skin and push the Activation button. Keep finger on the Activation button to use the vacuum ( 4-10 secs).
2. Release the Activation button.
3. Lift the Genteel Plus to reveal a blood drop.
Vacuum technology pulls blood to the surface, eliminating the need for uncomfortable squeezing.

QUICK START VIDEO

Maintenance and Cleaning of Device

Before every use, wipe the outside of the device with a clean damp cloth.

If the Piston Assembly rises while holding the Activation Button (showing the Vacuum Indicator), this loss of vacuum can be the result of dirt or other contaminants inside Genteel. Only if you are experiencing these symptoms–perform #1 Quick Cleaning. If symptoms persist–perform #2 Deep Cleaning

#1 Quick Clean (inside)

1. Remove Piston Assembly: De-prime Genteel by pressing Activation Button. Twist Piston Assembly base counter-clockwise until you can pull it out of the Vacuum Tube.
2. O-ring Wipe: Wipe the O-ring on the Piston Assembly with your clean finger to remove surface dirt or other contaminants.

#2 Deep Clean (inside)

1. Remove Piston Assembly: De-prime Genteel by pressing Activation Button. Twist Piston Assembly base counter-clockwise until you can pull it out of the Vacuum Tube.
2. Flush Vacuum Tube: Run fast moving, warm water through the Vacuum Tube and out the Nozzle while repeatedly pressing the Activation Button.
3. Flush Piston Assembly: While running the Piston Assembly under fast-moving, warm water. Wipe the O-ring on the Piston Assembly with your clean finger to remove surface dirt or other contaminants.
4. Dry: Let Genteel air dry thoroughly. Do not reassemble Genteel with moisture in the Vacuum Tube.
5. Reassemble: Put Piston Assembly back inside the Vacuum Tube and twist base clockwise until it locks into place securely. Verify device functions as intended.